Properties
Optional autoGreeting
autoGreeting?: string
Optional capacity
capacity?: number
Optional criticalWaitTime
criticalWaitTime?: number
Optional customAgentName
customAgentName?: string
Optional disableTransferConferenceGreeting
disableTransferConferenceGreeting?: boolean
Optional enableAgentFileTransfer
enableAgentFileTransfer?: boolean
Optional enableAgentSneakPeek
enableAgentSneakPeek?: boolean
Optional enableAssistanceFlag
enableAssistanceFlag?: boolean
Optional enableAutoAwayOnDecline
enableAutoAwayOnDecline?: boolean
Optional enableAutoAwayOnPushTimeout
enableAutoAwayOnPushTimeout?: boolean
Optional enableChatConferencing
enableChatConferencing?: boolean
Optional enableChatMonitoring
enableChatMonitoring?: boolean
Optional enableChatTransferToAgent
enableChatTransferToAgent?: boolean
Optional enableChatTransferToButton
enableChatTransferToButton?: boolean
Optional enableChatTransferToSkill
enableChatTransferToSkill?: boolean
Optional enableLogoutSound
enableLogoutSound?: boolean
Optional enableNotifications
enableNotifications?: boolean
Optional enableRequestSound
enableRequestSound?: boolean
Optional enableSneakPeek
enableSneakPeek?: boolean
Optional enableVisitorBlocking
enableVisitorBlocking?: boolean
Optional enableWhisperMessage
enableWhisperMessage?: boolean
Optional fullName
fullName?: string
Optional supervisorDefaultAgentStatusFilter
Optional supervisorDefaultButtonFilter
supervisorDefaultButtonFilter?: string
Optional supervisorDefaultSkillFilter
supervisorDefaultSkillFilter?: string
Optional supervisorSkills
Optional transferableButtons
Optional transferableSkills