Properties
Optional caseAssignNotificationTemplate
caseAssignNotificationTemplate?: string
Optional caseAutoProcUser
caseAutoProcUser?: boolean
Optional caseCloseNotificationTemplate
caseCloseNotificationTemplate?: string
Optional caseCommentNotificationTemplate
caseCommentNotificationTemplate?: string
Optional caseCreateNotificationTemplate
caseCreateNotificationTemplate?: string
Optional caseFeedItemSettings
Optional caseFeedReadUnreadLtng
caseFeedReadUnreadLtng?: boolean
Optional caseMergeInLightning
caseMergeInLightning?: boolean
Optional closeCaseThroughStatusChange
closeCaseThroughStatusChange?: boolean
Optional defaultCaseFeedLayoutOn
defaultCaseFeedLayoutOn?: boolean
Optional defaultCaseOwner
defaultCaseOwner?: string
Optional defaultCaseOwnerType
defaultCaseOwnerType?: string
Optional defaultCaseUser
defaultCaseUser?: string
Optional emailActionDefaultsHandlerClass
emailActionDefaultsHandlerClass?: string
Optional enableCaseFeed
enableCaseFeed?: boolean
Optional enableCaseSwarming
enableCaseSwarming?: boolean
Optional enableCollapseEmailThread
enableCollapseEmailThread?: boolean
Optional enableDraftEmails
enableDraftEmails?: boolean
Optional enableEarlyEscalationRuleTriggers
enableEarlyEscalationRuleTriggers?: boolean
Optional enableEmailActionDefaultsHandler
enableEmailActionDefaultsHandler?: boolean
Optional enableEmailContactOnCasePost
enableEmailContactOnCasePost?: boolean
Optional enableEscalateQfiToCaseInternal
enableEscalateQfiToCaseInternal?: boolean
Optional enableEscalateQfiToCaseNetworks
enableEscalateQfiToCaseNetworks?: boolean
Optional enableExtNetworksCaseFeedEnabled
enableExtNetworksCaseFeedEnabled?: boolean
Optional enableMultiLangSolnSrchCSS
enableMultiLangSolnSrchCSS?: boolean
Optional enableMultiLangSolnSrchPKB
enableMultiLangSolnSrchPKB?: boolean
Optional enableMultiLangSolution
enableMultiLangSolution?: boolean
Optional enableSolutionCategory
enableSolutionCategory?: boolean
Optional enableSolutionInlineCategory
enableSolutionInlineCategory?: boolean
Optional enableSolutionShortSummary
enableSolutionShortSummary?: boolean
Optional enableSuggestedArticlesApplication
enableSuggestedArticlesApplication?: boolean
Optional enableSuggestedArticlesCustomerPortal
enableSuggestedArticlesCustomerPortal?: boolean
Optional enableSuggestedArticlesPartnerPortal
enableSuggestedArticlesPartnerPortal?: boolean
Optional enableSuggestedSolutions
enableSuggestedSolutions?: boolean
Optional escalateCaseBefore
escalateCaseBefore?: boolean
Optional fullName
fullName?: string
Optional genericMessageEnabled
genericMessageEnabled?: boolean
Optional keepCaseMergeRecords
keepCaseMergeRecords?: boolean
Optional keepRecordTypeOnAssignmentRule
keepRecordTypeOnAssignmentRule?: boolean
Optional notifyContactOnCaseComment
notifyContactOnCaseComment?: boolean
Optional notifyDefaultCaseOwner
notifyDefaultCaseOwner?: boolean
Optional notifyOwnerOnCaseComment
notifyOwnerOnCaseComment?: boolean
Optional notifyOwnerOnCaseOwnerChange
notifyOwnerOnCaseOwnerChange?: boolean
Optional predictiveSupportEnabled
predictiveSupportEnabled?: boolean
Optional showEmailAttachmentsInCaseAttachmentsRL
showEmailAttachmentsInCaseAttachmentsRL?: boolean
Optional showFewerCloseActions
showFewerCloseActions?: boolean
Optional systemUserEmail
systemUserEmail?: string
Optional useSystemEmailAddress
useSystemEmailAddress?: boolean
Optional useSystemUserAsDefaultCaseUser
useSystemUserAsDefaultCaseUser?: boolean
Optional visibleInCssCheckbox
visibleInCssCheckbox?: boolean